Issue
- Tumble dryer does not heat up
- Tumble dryer does not dry properly, the laundry is wet
- Tumble dryer displays the error message E60 - it indicates a heating source problem
Applies to
- Vented dryer
- Condenser dryer
- Heat pump dryer
Resolution
1. Make sure then that the tumble dryer is not built into, for instance, an enclosed cabinet without any ventilation.
- The dryer can be installed as a free-standing unit or under the counter with the appropriate space.
- Refer to the user manual or separate installation leaflet supplied with your appliance. Download the user manual.
2. Install the appliance in a room with enough space and good ventilation:
If the tumble dryer is installed in a room that is too small, condensation may occur.
- Make sure the room is large enough (more than 10-12 m2).
- Small rooms will quickly become very hot because of the tumble dryer and the air humidity will condense on surfaces at a lower temperature.
- The problem can be rectified in many cases with good ventilation, for instance, by opening a window or a door during the drying process.
3. Clean the filters, condenser and door seal.
- A dirty fluff filter restricts the airflow and may lead to poor drying results.
- Clean the filter after each drying cycle.
- For additional information refer to the article Cleaning tumble dryer filters and condenser or your user manual.
4. Contact an Authorized Service Center.
If the appliance is not heating, book a repair visit as the heat source may be broken.
Start the time drying programme and check if the inside is warm after approximately 30 minutes.
If the inside is still cold, contact an authorized service centre.
For condenser dryers, the appliance will also display error code E60.
